Who We Are

Progressive credit is a credit only institution, incorporated under companies act Cap486. The company has been in operation since October 2011. We have branches spread across the country. Our business model cuts across a number of sectors ranging from consumer, Micro, SME & Corporate, and Agribusiness to Logbook loans. We believe in long-term relationships that go beyond just a transaction. We endeavor to understand our customers’ needs which we deliver uniquely depending on the nature of the client. We have staff with vast experience not only in the industry but also in offering customer satisfaction. We endeavor to sustain a customer centric culture in the institution in appreciation that PCL exists because our customers exist.

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What We Stand For


Our Purpose

We exist to facilitate the progress of our customers and society in general.

Our Vision

To be the most responsive financial institution in facilitating the progress of our customers and the East African society.

Our Mission

We passionately seek to understand our customers and design innovative products and services that delight them and the society.


Quick & Flexible Loans


We have a full board that oversees the management and operations of the institution.  The daily operation of the business are managed by the CEO/MD. Each department is headed by a departmental head,  sectors by Sector heads while branches have Quality and Growth Leaders.

Core Values


We work together to meet the needs of our customers and to help the customer and the company win. There should be commitment to common goals based on open and honest communication while showing concern and support for each other. Unity is strength


We strive for competence, knowledge, resourcefulness, quality, positive attitude, and cooperation to provide professional services to both our internal and external customers. We aspire to Keep Promises to our clients.


Do the right thing, always – We always take the high road by practicing the highest ethical standards and by honoring our commitments. We take personal responsibility for our actions and treat everyone fairly and with trust and respect. Communicate openly, honestly and build relationships based on trust, respect and care.


We are passionate about delivering our customer’s promise of quick flexible loans through self-drive, reliability, speed and accuracy. We take every chance to identify opportunities to delight our customers.


We embrace change for the benefit of our customers, partners and all stake holders. We Challenge existing practices and Strive to find ways that are in line with our business model to continuously improve so as to deliver outstanding customer experience.

Customer Delight

At Progressive Credit, customer delight is at the heart of everything we do. We offer quick and flexible loans to ensure a seamless borrowing experience. Our dedicated team goes above and beyond to exceed your expectations and provide personalized support. We understand the urgency of financial needs and strive to deliver prompt solutions. With Progressive Credit, you can trust that your satisfaction and financial well-being are our top priorities.

Our Approach

Customer Delight

Customer is King. We ensure flawless and quality services to our customers that will always make them come back.

Innovative Products & Services

We embrace change for the benefit of our customers and all stakeholders by providing tailored products and services that add value to them. The uniqueness of every customer/transaction is put into perspective.

Service Delivery

We are efficient. We observe our turnaround time to ensure we give timely services to our customers.

Relationship: Humans are relationship beings

We assess our customers financial needs, make tailored products and services that meet their specific needs. Every client has a specific relationship officer. We take every step with our customer so as to maintain a stable long-term relationship that enhances their growth.

Our Leadership

Progressive Credit is led by a team of highly qualified and experienced personnel. In addition, our team is diversified, youthful and energetic. We have a branch network of 23 branches across the country.

Mbaabu Muchiri


Mbaabu is the founder of Progressive Credit and a businessman with extensive experience in Strategy, Banking, Lending, Finance, and Risk Management. He has served as the CEO and Managing Director of Progressive Credit since its inception, leading the company’s strategic growth. Additionally, he is the founder and Lead Consultant of Foresight Africa Ltd (FSA), a consulting firm specializing in Credit, Banking, and Management.